Virtual Guest Service Agent

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 8th, 2024 (260 days ago)

Member Since

January 17th, 2024

Profile Description

Driven and goal-oriented professional, I bring over 3 years of valuable experience in customer service and administrative tasks gained from the dynamic environments of the hotel and BPO industries. My expertise lies in creating lasting positive impressions with clients, efficiently managing front desk operations, and consistently delivering exceptional service.

Eager to embark on a new journey, I am currently seeking a virtual assistance position to apply my learnings and contribute to the success of your team.

I am motivated to continuously develop and enhance my skills, ensuring I stay at the forefront of excellence in various aspects. Let's collaborate for success and growth!

Top Skills

Office and Administration » Communication

Experience: 2 - 5 years

As a Former Guest Service Agent and Ascott Host professional at a luxury hotel, I developed strong communication skills that smoothly transition into the virtual assistant role. Skilled in engaging with diverse clients, I proactively addressed their needs, preferences, and feedback, creating personalized and memorable experiences.

Office and Administration » Computer Literacy

Experience: 2 - 5 years

Throughout my experience as a Guest Service Agent at a luxury hotel and later as a corporate receptionist in the BPO industry, I have consistently demonstrated a high level of computer literacy. From efficiently managing reservations and guest information systems in the hotel setting to utilizing advanced office software and communication platforms in the fast-paced BPO environment, I have developed a strong proficiency in various digital tools.

Office and Administration » Organization

Experience: 2 - 5 years

As a former corporate receptionist, I've cultivated strong organizational skills through efficient management of administrative tasks. From coordinating schedules to handling inquiries, I've demonstrated a knack for prioritization and attention to detail.

Other Skills

Office and Administration » Problem Solving

Experience: 2 - 5 years

From luxury hotel to corporate reception in BPO, I excel in solving problems. In hotels, I tackled guest issues for smooth stays. In BPO, I managed diverse challenges with administrative tasks. Ready to use my problem-solving skills for effective solutions in a virtual assistant role.