Hi, I am a hard-working who's looking for growth to my success, I am confident in my ability to contribute to the success of your team and satisfy you with my work!
For 2 years of experience working in 2 STR Companies, I handled:
- Customer service
- Review Management
- Process reimbursement
- Send and request invoices
- Communicate and coordinate with vendors
- Source out possible vendors
- Restock inventory supplies
- Pay invoices to the vendors
- Record all the invoice receipts
- Make SOP on a specific case
The PMS that I'm familiar with:
- Airbnb
- Hospitable
- Furnished Finder
- Vrbo
- Guesty
- Hostaway
Vendors Platform or Tools for communication
- Turno
- Taskrabbit
- Lawstarter
- Ringcentral
- Google voice
Apps/tools I use to stay organized in my work:
- Notion
-
- Slack
- Zoom
- Microsoft 365
- Google workspace
- Canva
Experience: 1 - 2 years
Addressing property-related inquiries, and ensuring a smooth communication flow. Dedicated to optimizing the Airbnb experience by promptly handling issues, offering guidance on platform features, and positive interactions. Ensuring to respond and write a review to past guests.
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