Customer Service

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

November 27th, 2024 (3 days ago)

Member Since

January 12th, 2024

Profile Description

I have had a variety of experiences with many different roles in customer service. I am looking to take the next step in my career by leveraging my customer service expertise to provide exceptional support.

One of the most relevant experiences I have is my role at Telus. During my time there, I was responsible for handling customer inquiries, resolving complaints, and ensuring customer satisfaction. This experience has honed my ability to remain calm under pressure and handle challenging situations with professionalism and empathy. These skills would be highly beneficial in addressing customer concerns effectively as a customer service representative.

Additionally, I gained extensive experience in managing high call volumes and maintaining accurate records of customer interactions. This has strengthened my multitasking abilities and attention to detail, which are crucial for providing efficient and thorough customer support.

Moreover, it's worth highlighting my success in resolving complex issues by collaborating with cross-functional teams. This skill would be extremely valuable in the Customer Service Representative role, as it often requires working closely with different departments to ensure prompt resolution of customer queries.

Furthermore, I developed exceptional communication skills through regular interaction with diverse customers. This experience has allowed me to adapt quickly to various communication styles and deliver clear and concise information tailored to individual needs.

In closing, I am excited about the opportunity to contribute my skills and experience to the team. I am confident that my customer service background, particularly in handling complex issues and collaborating with cross-functional teams, would make me a valuable asset in delivering outstanding customer support.