Mel

BPO Trainer

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($699.99/month)

High school diploma

Last Active

April 26th, 2024 (10 days ago)

Member Since

January 12th, 2024

Profile Description

As a dedicated Trainer, I took on a critical role in managing multiple Financial Technology accounts. In this role, I leverage my expertise to conduct comprehensive training sessions for new hires, upskill existing teaUpgrade to see actual infombers, and provide refresher training to ensure optimal performance across all accounts. To support these efforts, I also developed engaging and informative training materials, including decks, updates, and reminders. Additionally, I managed various administrative tasks, utilizing my proficiency in Google Suites and Microsoft Office.

Top Skills

Customer Support

Experience: 2 - 5 years

Phones, Emails, and Chat Support

Office and Administration » Google Suite

Experience: 1 - 2 years

Office and Administration » English Proficiency

Experience: 10+ years

Written and verbal

Other Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 1 - 2 years

Office and Administration » Administrative Support

Experience: 1 - 2 years

Office and Administration » File Management

Experience: 1 - 2 years

Marketing » Content Creation

Experience: 1 - 2 years

Office and Administration » Data Analytics

Experience: 1 - 2 years

Office and Administration » Organization

Experience: Less than 6 months

Office and Administration » Microsoft 365

Experience: 1 - 2 years

Coaching » Training and Development

Experience: 1 - 2 years

Basic Information

Age
25
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  131
English
C2(Advanced/Mastery)
Uploaded ID
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