Carol

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

September 29th, 2024 (yesterday)

Member Since

January 11th, 2024

Profile Description

???? Passionate Customer Service Professional & Experienced Operational Supervisor ????
Dedicated and results-driven professional with a proven track record in delivering exceptional customer service and operational excellence. Over the past five years, I have honed my skills and expertise, spending the first year as a Customer Representative and the subsequent four years as an Operational Supervisor in the dynamic restaurant industry.
???? Customer-Centric Approach:
As a Customer Representative for one year, I cultivated a deep understanding of customer needs and concerns. My focus on building strong, positive relationships with clients allowed me to consistently exceed customer expectations and contribute to overall customer satisfaction.
????? Operational Leadership:
In my role as an Operational Supervisor, I led teams through various challenges in a fast-paced restaurant environment. I developed and implemented efficient operational processes, optimizing workflow and ensuring a seamless dining experience for patrons. My commitment to maintaining high standards in service, quality, and cleanliness played a crucial role in the restaurant's success.
???? Adaptability & Problem-Solving:
Thriving in ever-changing environments, I am adept at adapting to new situations and resolving challenges with a proactive and innovative approach. My experience has instilled in me the ability to remain composed under pressure, making informed decisions to drive operational efficiency and customer satisfaction.
???? Team Collaboration:
Recognizing the importance of teamwork, I fostered a collaborative environment among teaUpgrade to see actual infombers. By effectively communicating goals and expectations, I motivated and empowered individuals to contribute their best, resulting in a cohesive and high-performing team.
???? Continuous Improvement:
I am committed to ongoing professional development and staying abreast of industry trends. Whether it's implementing new technologies or refining operational processes, I am dedicated to continuous improvement and achieving optimal results.
???? Summary:
With a solid foundation in customer service and extensive experience in operational supervision, I bring a unique blend of interpersonal and leadership skills to any team. I am poised to contribute my expertise to a dynamic work environment, where my passion for customer satisfaction and operational excellence can make a significant impact. Attached link is my resume ; Upgrade to see actual info  attached link is my portfolio ; Upgrade to see actual info

Top Skills

E-Commerce » Ebay » Customer Support

Experience: Less than 6 months

Customer Support » Phone Support

Experience: 6 months - 1 year

Customer Support » Customer Service

Experience: 6 months - 1 year

Other Skills

Customer Support » Email Support

Experience: 6 months - 1 year

Customer Support » Sales Support » Food Service

Experience: 2 - 5 years

Basic Information

Age
37
Gender
Female
Website
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Address
General Trias Cavite, Cavite
Tests Taken
IQ
Score:  81
DISC
Dominance: 25%
Influence: 16%
Steadiness: 40%
Compliance: 19%
Uploaded ID
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