???? Passionate Customer Service Professional & Experienced Operational Supervisor ????
Dedicated and results-driven professional with a proven track record in delivering exceptional customer service and operational excellence. Over the past five years, I have honed my skills and expertise, spending the first year as a Customer Representative and the subsequent four years as an Operational Supervisor in the dynamic restaurant industry.
???? Customer-Centric Approach:
As a Customer Representative for one year, I cultivated a deep understanding of customer needs and concerns. My focus on building strong, positive relationships with clients allowed me to consistently exceed customer expectations and contribute to overall customer satisfaction.
????? Operational Leadership:
In my role as an Operational Supervisor, I led teams through various challenges in a fast-paced restaurant environment. I developed and implemented efficient operational processes, optimizing workflow and ensuring a seamless dining experience for patrons. My commitment to maintaining high standards in service, quality, and cleanliness played a crucial role in the restaurant's success.
???? Adaptability & Problem-Solving:
Thriving in ever-changing environments, I am adept at adapting to new situations and resolving challenges with a proactive and innovative approach. My experience has instilled in me the ability to remain composed under pressure, making informed decisions to drive operational efficiency and customer satisfaction.
???? Team Collaboration:
Recognizing the importance of teamwork, I fostered a collaborative environment among tea
???? Continuous Improvement:
I am committed to ongoing professional development and staying abreast of industry trends. Whether it's implementing new technologies or refining operational processes, I am dedicated to continuous improvement and achieving optimal results.
???? Summary:
With a solid foundation in customer service and extensive experience in operational supervision, I bring a unique blend of interpersonal and leadership skills to any team. I am poised to contribute my expertise to a dynamic work environment, where my passion for customer satisfaction and operational excellence can make a significant impact. Attached link is my resume ;
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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