Enthusiastic and customer-focused Customer Service Representative with 5 years of experience exceeding customer expectations in high-paced environments. Skilled in active listening, identifying needs, and resolving issues to build lasting positive relationships with clients. Proven ability to handle multiple concurrent inquiries while maintaining a professional and friendly demeanor.
Experience: Less than 6 months
Experience: 6 months - 1 year
Proficiency in CRM systems and other relevant software.
Experience: 1 - 2 years
telco account tier 3 tech support
Experience: 1 - 2 years
telco account billing and sales.
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