Lead Gen| Customer Service Representative|Virtual Assistant

Overview

Looking for full-time work (10 hours/day)

at $4.00/hour ($880.00/month)

Bachelors degree

Last Active

February 19th, 2025 (2 days ago)

Member Since

January 5th, 2024

Profile Description

"Experienced Call Center Professional & Virtual Assistant with 15 Years of Expertise"Hello! I’m Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, a highly skilled professional with 15 years of experience in the call center industry and virtual assistance. Based in the Philippines, I have worked with several well-known companies across different industries, including Telecommunications, Healthcare, Financial Services, and Outbound Sales.Experience & Skills:Call Center Expertise:Telecommunications: Worked on accounts like AT&T and T-Mobile, providing top-tier customer support and troubleshooting services.Healthcare: Assisted in claims processing and benefits inquiries, ensuring clients receive the best possible service.Financial Services: Provided support for American Express, including account inquiries, card services, and financial assistance.Outbound Sales: Experience with outbound calling for solar panels and car insurance sales, delivering persuasive pitches and converting leads.Virtual Assistant:
I have been successfully managing two direct clients from California and the United Kingdom, providing top-notch administrative support and customer service. I offer a wide range of services tailored to each client’s needs:Email Management and Scheduling: Ensuring clients stay organized and on track.Data Entry and Research: Assisting in managing client data and conducting relevant research.Social Media Management: Maintaining social presence and managing accounts.Why Hire Me?With extensive experience in handling both inbound and outbound calls, along with my background in providing administrative and customer support, I understand the importance of delivering high-quality service while maintaining professionalism. My adaptability, attention to detail, and problem-solving skills are assets that allow me to excel in any task I take on.Availability:I’m available to work 45 HOURS per week, and I’m flexible with time zones to accommodate client needs. Whether you're looking for a reliable virtual assistant or someone with a strong background in customer service and sales, I’m here to help.