I have 4+ years of BPO experience: sales, customer service, retention, tech support, chat/sales support and freelancing as a lead researcher.
Experience: 6 months - 1 year
This is learnable. Must learn to do it the right way early from training. It pays to pay attention to details and sense the cx's mood.
Experience: 6 months - 1 year
Earned a lot of commissions. One must be metrics oriented and people oriented.
Experience: 6 months - 1 year
Must pay attention to details, client's requirements and instruction to get leads that would help them generate sales.
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