I have more than 2 years of experience in a call center environment, providing customer service and support to a wide variety of clients. I am well-versed in customer service, including identifying customer needs, complaint resolution, and technical support. I also possess strong communication and problem-solving skills, which I have utilized to resolve customer inquiries in a timely and effective manner.
With more than 2 years of experience, I am adept at providing excellent customer service and collaborating with teams to provide an excellent service to the customer. I have helped my team leader in tracking our team's scores and performances and I fill in for the teammates whenever they need my support. Here are some of my responsibilities as a Customer Service Representative:
- I excel at providing customers with excellent services.
- I work along with my team leader and other teammates in developing strategies for better customer service.
- I strictly adhere to quality control measures.
I am passionate about providing excellent customer service and building strong relationships with clients. I am an enthusiastic teammate who is always willing to help out where I can. I have a friendly and outgoing demeanor and I always strive to provide the best service possible.
Experience: 2 - 5 years
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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