Current Employment Status:
Hired Full Time on Jul 8, 2024
Hi there! My
I bring over 3 years of experience in account management, with a strong background in e-commerce and customer relationship management. In my previous role as an operations manager at American Wholesalers LLC, I successfully managed a team handling over 50 Amazon accounts and overseeing 30+ virtual assistants from the Philippines.
As an Amazon account manager, I bring a comprehensive skill set designed to enhance and streamline the Amazon selling experience.
**Account Setup and Optimization:** Guide new Amazon sellers through setting up their accounts and optimizing their sales strategies for maximum effectiveness.
**Product Research and Sales Analysis:** Conduct thorough product research and analyze sales data using tools like Keepa and SellerAMP to identify profitable opportunities and trends.
**Inventory Management:** Manage inventory for FBM (Fulfilled by Merchant) and FBA (Fulfilled by Amazon) to ensure products are stocked and available to meet customer demand. -
**Account Health Monitoring:** Monitor Amazon account health metrics to maintain performance standards and prevent issues that could affect sales and visibility.
**Listing Optimization:** Optimize product listings with compelling titles, descriptions, and images to improve visibility, attract customers, and increase sales conversions.
**Amazon Advertising:** Create and manage targeted Amazon ads through the Advertising Console to reach specific customer demographics and increase product visibility.
**Customer Support:** Provide responsive customer support to promptly address inquiries, resolve issues, and maintain positive customer relationships.
**Compliance Management:** Ensure sellers comply with Amazon’s rules and guidelines to avoid account penalties and maintain a good standing on the platform.
**Competitor Analysis:** Conduct thorough competitor analysis using tools like Helium 10 to understand market trends, pricing strategies, and product positioning.
**Ungating and Brand Approvals:** Assist sellers in ungating restricted categories and obtaining brand approvals to expand product offerings.
**Supplier Relationship Management:** Manage relationships with suppliers for product sourcing, negotiation of terms, and ensuring timely delivery of goods.
**Logistics and Shipping Management:** Handle logistics to streamline shipping processes, ensuring efficient delivery of products to customers.
**Communication and Collaboration:** Utilize Google Workspace for effective communication and collaboration among tea
Why Me?
While tools are essential for scalability, the real value lies in data interpretation and analysis. I bridge the gap between raw data and actionable insights.
Ready to Work with Me? Drop me a message!
Your success is not just a metric; it's my mission. Let's navigate the Amazon landscape together.
Experience: 2 - 5 years
I bring over 3 years of experience in account management, with a strong background in e-commerce and customer relationship management. In my previous role as an operations manager at American Wholesalers LLC, I successfully managed a team handling over 50 Amazon accounts and overseeing 30+ virtual assistants from the Philippines.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.