Email Support/ Chat Support / Customer Support/ Sales Representative/ Inbound and Outbound Calls
Rate$5
Tools I use:
Zendesk
Salesforce
Microsoft Excel
Outlook
Career Highlights:
I've been with BPO six years specializing in sales and customer service, My experience includes handling phone calls,
Handle multiple chats and
Resolved 10 tickets per hour.
Softskills:
Problem Solver
Detail Oriented
Ability to Multitask and prioritize effectively in a fast paced environment.
Excellent Communication skills, both written and verbal.
Experience: 2 - 5 years
Dynamic Customer Service Representative with a rich five-year background, showcasing a unique blend of customer support excellence and inbound sales prowess. Specializing in one-time call resolution and satisfaction-driven support, I have consistently demonstrated a keen ability to pursue customers to buy products or services. Adept at upselling and cross-selling, my effective sales talk and encouragement have played a pivotal role in driving revenue and promoting memberships.
Experience: 2 - 5 years
Seasoned Customer Service Representative with a stellar five-year track record of providing exceptional support and fostering customer satisfaction. Specializing in one-time call resolution, my commitment to being "Here to Help" defines my customer-centric approach. Proven ability to deliver efficient solutions, enhance customer experience, and contribute to overall satisfaction metrics.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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