Abegail

Ticketing Agent | GDS expert (Sabre, Amadeus and Apollo)

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Overview

Looking for part-time work (6 hours/day)

at $10.00/hour ($1,320.00/month)

High school diploma

Last Active

October 28th, 2024 (150 days ago)

Member Since

December 20th, 2023

Profile Description

 9 years of work experience in the travel industry (BPO)
Well-experienced in using Multiple GDS
Amadeus (9yrs) - Auto and Manual pricing / Building manual Transitional Stored Ticket ( TST )
Sabre (7yrs) - Auto and Manual pricing / Phase 4
Apollo (4yrs) - HHPR
TICO (Travel Industry Council of Ontario) passer
Able to multi-task
Adaptable and receptive to feedback
Team player

Top Skills

Experience: 5 - 10 years

Ticketing Agent (Amadeus, Sabre, Apollo) - Assisting customers and other agents through Chat, Email, and Calls on concerns related to air tickets. - Creating a new PNR for travel credit redemption (purge booking) - Reissuing and refunding tickets (voluntary and involuntary / Manual or auto) - Name change and name corrections - Fare rules interpretation -Working on GDS queues (Issuing new tickets for fare optimization, online request for exchange and cancellation)

Other Skills

Basic Information

Age
34
Gender
Female
Website
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Address
Cainta, Rizal
Tests Taken
None
Government ID
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