Sales Experience for 9+ years

Overview

Looking for full-time work (9 hours/day)

at $8.00/hour ($1,584.00/month)

Bachelors degree

Last Active

December 19th, 2024 (yesterday)

Member Since

December 13th, 2023

Profile Description

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INTRO:
I have been in the Sales Industry for BPO for almost 9+ years now. A go getter, fast learner, and A CLOSER!
Education
College:Bachelor of Science in Travel Management (Degree Holder)
Activities and Awards:
College of Hospitality and Institutional Management-Society President – Our lady of Fatima University
Association of Travel Management Students Officer – Our Lady of Fatima University
Test of English for International Communication (TOEIC) score: 89% - Far Eastern University
MILO Marathon Organizer – Our Lady Of Fatima University
Skills:
Fluent in English
Oral and Public Speaking Skill
SALES EXPERIENCE FOR ALMOST 9 YEARS (INBOUND/ OUTBOUND/ HIGHVOLUME)
Eperiences:
SALES ADVISOR FOR ONSTAR (GENERAL MOTORS- CADILLAC, CHEVROLET, BUICK, GMC) (HIGH volume sales)
Concentrix Makati SEPT 2021- OCT 2023
- Receive inbound calls and also do outbound calls for members located in USA and Canada.
- Offer and educate members of products and services while answering inquiries.
- Elevate their day to day or holiday travelling experience by offerring services such as Automatic Crash responce, Routing services, In-Vehicle Internet Data packages, Roadside Services,Vehicle Remote Capabilty, Stolen Vehicle asstistance, Vehicle Location, Vehicle control thru App services and many more.
- One of the Top sellers: Promoted to Sales Advisor Level II for reaching individual and team quotas.
Sales/Customer Care Professional for AMERICAN EXPRESS – Hinduja Global Solutions – AUG
2019 – JAN 2021
• Receive inbound calls for card members inquiring about billing, debt concerns, card
replacement, credit line, credit consolidation, balance consolidation and other account
maintenances.
• Offer Credit Card and Charge Card upgrades based on their spending and needs. Cross selling
Cards that can be suitable as well for their usage. Offer promotional offers available to the card
member.
Sales Representative/ Fronter - Chronos Strategies - FEB 2018 - MAY 2019
• Receive inbound calls for patients requesting/ inquiring for Pain relieving medical orthopedic
braces and other programs.
• Process and assist patients about their health insurance benefits to help them maximize it.
• Qualify patients for programs and benefits that will be suitable for their needs. Make sure the
forms are properly filled to apply the claims accurately before sending them over to the
Chasers (Closers)
• One of the top weekly sellers.
Sales/ Customer Service Specialist – AT&T UVERSE – VXI Holdings Philippines – AUG 2016 –
OCT
2017
• Receive inbound calls from customers from the United States of America regarding billing,
customer service concerns. Assist customer in upgrading the products like High speed internet,
TV cable service, Telephone service, voice over phone service, mobile/cellular service and do
sales and up selling.
• One of the top selling agents
• Make sure to hit 60%in customer service satisfaction for telecom needs.
• Consistent Top agent and hailed as number 1 Account associate in VXI (WHOLE ACCOUNT WITH A POPUATION OF 300+ AGENTS) for the month of JUNE
Technical Support Specialist Sales level II -Intuit Quickbooks – MARCH 2014 – JAN 2016
• Receive inbound calls for technical support, customer service, payroll, and billing services
catering to (B2B) business owners, accountants, lawyers, IT guys to assist them in
troubleshooting the Accounting software Quickbooks. Also doing outbound calls for sales and
follow up troubleshooting. Assisting in customers with License renewal and network setup.
• One of the Top seller agents for Intuit Quickbooks Convergys.
• Best in Net Promoter Score: 92% NP score for a total of 18 surveys in a week
• Awarded as an Outstanding employee of Convergys for 100% attendance compliance and
promoter scores