Harry

Player Support Documentation/Social Media Moderator

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

December 3rd, 2024 (yesterday)

Member Since

December 7th, 2023

Profile Description

Proficient in managing Zendesk ticketing system, including social media management on Twitter. Additionally, developed and maintained Zendesk articles. Served as an administrator and moderator for Telegram communities, coordinating with Upgrade to see actual info team for effective communication.
In terms of documentation, gathered player feedback from all social media channels, conducted comprehensive game testing for numerous competitor games, and organized player suggestions from surveys for product improvement and community engagement.

Top Skills

Experience: 2 - 5 years

Managed the Zendesk ticketing system, ensuring efficient and timely resolution of inquiries. This includes Twitter's social media management.

Experience: 2 - 5 years

Handled admin/moderation of Telegram/Discord communities, as well as Twitter

Experience: 10+ years

90 WPM. Data management responsibilities including encoding incoming data/updating client data. Maintained Zendesk and Medium articles/Knowledge base, SOP manual creation.

Other Skills

Experience: 5 - 10 years

90 WPM. Data management responsibilities including encoding incoming data/updating client data. Maintained Zendesk and Medium articles/Knowledge base, SOP manual creation.

Experience: 5 - 10 years

90 WPM. Data management responsibilities including encoding incoming data/updating client data. Maintained Zendesk and Medium articles/Knowledge base, SOP manual creation.

Experience: 5 - 10 years

Experience: Less than 6 months

Basic Information

Age
40
Gender
Male
Website
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Address
Los Baños, Laguna
Tests Taken
IQ
Score:  133
DISC
Dominance: 10
Influence: 17
Steadiness: 44
Compliance: 29
English
C2(Advanced/Mastery)
Government ID
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