Danica

Customer Service Representative (Chat and Email)

70 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 28th, 2024 (yesterday)

Member Since

December 4th, 2023

Profile Description

As a Customer Service Representative for almost 3 years, my role involved addressing inquiries regarding the company's products and services , addressing concerns such as account billing, order cancellation or modification and order processing through a live chat or email platform. In urgent and important situations, I make an effort to make an outbound call to follow up with the customers to make sure I've provided a quality customer service.

My extensive experience in Customer Service, utilizing communication chUpgrade to see actual infoels such as Email, Live Chat, and Phone calls, combined with my educational background in Tourism Management and exceptional communication skills, provides me with a strong advantage in handling various Customer and Business-related projects.

Top Skills

Customer Support » Email Support

Experience: Less than 6 months

I gained valuable insights during my 3-month contract as an Email Support for an e-Commerce company. My role also involves answering customer inquiries related to our products and services, addressing concerns like order cancellation or modification, tracking orders, assisting with purchases, and acknowledging feedback and complaints.

Customer Support » Chat Support

Experience: 1 - 2 years

As a Customer Service Representative, my role involved addressing customer inquiries regarding our products and services , addressing concerns such as account billing and order processing through a live chat platform. In urgent and important situations, I make an effort to make an outbound call to follow up with the customers to make sure I've provided a quality customer service.

Other Skills

Basic Information

Age
26
Gender
Female
Website
Sign Up with Pro Account to View
Address
Dasmarinas City, Cavite
Tests Taken
IQ
Score:  96
English
C1(Advanced)
Government ID
Sign Up with Pro Account to View

“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna

SEE MORE REAL RESULTS

“They are wonderful highly skilled people”

- Shepard Humphries

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »

Finding the Balance: Can Your SEO Writer Do This?
Finding the Balance: Can Your SEO Writer Do This?

Hercules is an SEO Writer who has found the right formula for never losing inspiration to create effective SEO strategies.

READ STORY
EMPLOYERS
workers
talented va's
other
contact us
connect with us