I am a detail-oriented and fast-learning professional with a strong command of Google tools, Canva, CapCut, and various online platforms. With experience in real estate, mortgage marketing, video editing, and content creation, I bring a pragmatic approach to problem-solving and workflow efficiency. My adaptability allows me to quickly grasp new tools and trends, ensuring I stay ahead in an evolving digital landscape. I excel in clear, effective communication and have a keen eye for precision, making me a valuable asset in any professional setting.
Experience: 1 - 2 years
I have basic knowledge of Salesforce and Jungo, including lead management, contact organization, and workflow navigation. I can efficiently utilize core features to track client interactions, manage tasks, and streamline processes within the platform. While I’m familiar with its fundamental functions, I’m always open to learning more to maximize its capabilities.
Experience: 2 - 5 years
I have gained extensive experience as a Call Center Agent through my tenure at various companies.
Experience: 6 months - 1 year
Calling leads to schedule appointments. I bring effective communication skills and a results-driven mindset to optimize lead conversion in the loan assistance process.
Experience: Less than 6 months
Experienced in proficiently managing email communication, ensuring prompt and effective responses with a keen eye for detail and professionalism.
Experience: 6 months - 1 year
With call center experience, I possess adept skills in basic phone troubleshooting, swiftly identifying and resolving issues for enhanced customer satisfaction.
Experience: 1 - 2 years
With 19 months of experience, I excel in efficiently managing health prior authorizations. My role involves navigating insurance procedures to ensure timely approval for prescribed medical treatments.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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