Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

October 29th, 2024 (13 days ago)

Member Since

November 26th, 2023

Profile Description

Hello! I'm Upgrade to see actual info, enthusiastic about starting my journey as a remote worker. I am a dedicated Customer Service Representative with a passion for delivering exceptional service and ensuring customer satisfaction. I bring a commitment to resolving issues promptly and providing a positive customer experience.
Key Skills & Abilities:
-Proficient in handling customer inquiries, complaints, and requests.
-Strong communication skills: ability to empathize, listen actively, and convey information effectively.
-Multitasking and time management: adept at managing high call volumes while maintaining quality service.
-Problem-solving: skilled in resolving issues and finding solutions to meet customer needs.
Work Experience:
-Handled customer inquiries, complaints, billing questions, payments and service requests.
-Making sure that customer is happy and satisfied after our conversation.
-Managed customer’s checking, savings, and investments account with knowledgeable strategies.
-Cultivated trusting relationships with customers with confident and professional approach.
-Passing all the metrics requirement monthly.
I am passionate about assisting customers and ensuring their needs are met. I am committed to continuous improvement and am eager to adapt to new processes or tools that enhance customer service delivery.
I am excited about the opportunity to contribute my skills to your team and provide exceptional customer service. Let's discuss how I can help elevate your customer support operations. Feel free to reach out to me to explore how I can assist your company in delivering outstanding customer experiences.