Customer Service Representative

With 11 years of dedicated experience as a Customer Service Representative, I have cultivated a deep understanding of customer needs and a commitment to delivering exceptional service. My extensive background equips me with the skills to navigate various challenges, ensuring positive interactions and lasting customer satisfaction.

With an extensive experience in email support, I bring expertise in crafting messages across various styles and utilizing diverse email tools.

As a seasoned technical support expert from Dell, Microsoft, and Sirius XM satellite radio. I bring a wealth of experience, particularly in troubleshooting and resolving issues related to technology. My proficiency in these domains, coupled with a proven track record, positions me as a valuable asset for providing effective and efficient technical support.

As an accomplished Account Manager for one of the top Amazon Seller aggregator company in the US, I bring a wealth of experience in successfully managing multiple Amazon seller accounts. My strategic approach and in-depth understanding of e-commerce dynamics have consistently driven growth and profitability for the accounts under my management.