Mark

E-commerce Dropshipping Specialist | General VA

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

October 2nd, 2024 (2 days ago)

Member Since

November 13th, 2023

Profile Description

I dedicated six years of my professional journey to the BPO
Industry, serving as a Customer Service Representative and Tech Support
specialist for Sprint/T-Mobile and as a Team Leader. In 2021, I embarked on a new chapter in my career by joining a Healthcare Staffing Agency as a Billing Specialist. In this role, I meticulously extracted and sent weekly timesheets to healthcare facilities across the US. My responsibilities extended to invoicing hours accurately, ensuring precise rates and addressing any pay disputes or payroll concerns with clinicians over the phone. This invaluable experience spanned for 1 year. Transitioning to my most recent position as an e-commerce Specialist, I possess professional expertise and skills in dropshipping for e-commerce stores, specializing in product management and optimizing online stores through Shopify. My proficiency includes the identification of products in demand that resonate with specific niches or target audiences. I excel in sourcing high-quality products from reliable suppliers on AliExpress and 1688, utilizing platforms like MyCJ for efficient sourcing and quoting, ensuring timely order fulfillment, and maintaining superior product quality.

Top Skills

E-Commerce » Shopify

Experience: 1 - 2 years

I have a professional experience in various aspects of dropshipping specializing in product management and online store optimization. My expertise includes identifying products with market demand that resonate with specific niches or target audiences. I excel in sourcing high-quality products through dependable suppliers on AliExpress and 1688, utilizing platforms like MyCJ for efficient sourcing and quoting, ensuring timely order fulfillment, and maintaining superior product quality. In the realm of online store management, I am proficient in establishing a robust online presence, particularly through Shopify. My skills extend to website design, incorporation of product listings, and the creation of engaging visuals or creatives, including GIFs crafted on Canva. I take pride in developing comprehensive product descriptions for each page, enhancing the overall customer experience. In addition, I contribute to a seamless customer experience by regularly refreshing product listings, fine-tuning website performance, and creating business pins for each product page. These pins serve as a guide for customers, directing them to the online store through the provided link. My multifaceted skills make me a valuable asset for optimizing and enhancing the overall performance of e-commerce ventures.

Customer Support » Chat Support

Experience: 1 - 2 years

Answer inquiries about Billing and Payroll Disputes from staff and ensure to provide one-contact resolution and prevent them from contacting us back for the same issue or concern

Accounting » Accounts Receivable » Billing

Experience: 1 - 2 years

I have knowledge when it comes to using Intuit QuickBooks as this plays a huge part of my tasks when processing invoices weekly and ensuring everything is billed and sent out to our partner facilities.

Other Skills

Basic Information

Age
26
Gender
Male
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  130
DISC
Dominance: 40
Influence: 32
Steadiness: 22
Compliance: 6
English
C2(Advanced/Mastery)
Uploaded ID
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