E-commerce Specialist, Product Researcher, Customer Service

Overview

Looking for full-time work (8 hours/day)

at $7.39/hour ($1,300.01/month)

Bachelors degree

Last Active

March 6th, 2025 (3 days ago)

Member Since

June 20th, 2016

Profile Description

Hello! I am Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, an accomplished customer service and e-commerce professional with over ten years of experience in various roles, including Purchasing Manager, Customer Service Advisor, Fulfillment Specialist, and Product Researcher. My extensive background has equipped me with a robust skill set in managing customer inquiries, order processing, inventory management, and enhancing customer satisfaction. am proficient in customer support platforms like Zendesk, Gorgias, and Freshteam, and e-commerce tools such as Shopify, BigCommerce, Mintsoft, and AMZ Seller Central. My communication skills are enhanced through tools like Slack, WhatsApp, Skype, Upgrade to see actual info, and RingCentral, and I am experienced in project management and collaboration using Trello, Airtable, and Google Workspace (GSuite). I manage and analyze data effectively with Google Sheets and Excel Spreadsheets, and I am knowledgeable in inventory and order management tools like OAGenius and Helium10. With my extensive experience in customer service, e-commerce, and product research, I bring a wealth of knowledge and proven skills to any role. I prioritize customer satisfaction by providing prompt, accurate, and professional support, and I am adept at using various tools and platforms to streamline processes and improve operational efficiency. My proactive problem-solving approach ensures smooth operations and enhanced customer experiences, and my strong communication skills enable effective interaction with customers and teaUpgrade to see actual infombers. I am skilled in sourcing new products and suppliers, negotiating favorable terms, and expanding product ranges to meet market demands. I am excited about the opportunity to bring my expertise to your team and contribute to the success of your business. Let's connect and discuss how I can help you achieve your goals.