Known for my keen attention to detail, I am a fast learner who excels at absorbing and applying new information efficiently.
Having dedicated over 8 years to the realm of customer service, my professional journey has been a testament to the art of fostering positive interactions and resolving challenges with finesse. Over the course of this extensive tenure, I have honed my communication skills to a razor's edge, adapting to diverse situations and ensuring customer satisfaction remains paramount. Navigating the intricacies of client needs, I have developed a keen understanding of the delicate balance between empathy and efficiency. Each day has been a dynamic puzzle, requiring me to leverage my experience to swiftly address concerns, provide solutions, and leave a lasting positive impression on those I serve. This prolonged exposure to the intricacies of customer service has not only fortified my problem-solving abilities but has also instilled in me a profound appreciation for the importance of cultivating lasting relationships with clients.
I am committed, pro-active and methodical individual. I spent time and effort to finish my work. I love doing things in a systematic way and I love being well-organized. My ability to remain calm under pressure and adapt readily to changing circumstances will enable me to be an asset to your organization.
Experience: Less than 6 months
- Developing a social media strategy - Creating content - Graphic Design - Social media advertising - Scheduling post
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
- Research, track, maintain and update leads - Contact prospects to qualify leads - Direct email marketing to key clients and prospects - Research and maintain lead generation and database - Conduct customer research
Experience: 2 - 5 years
- Receives, welcomes, and escorts to their assigned or chosen tables, cottages or facilities - Attends to reservation and inquiries on the use of resort facilities over the phone or walk ins guests - Informs the service staff about reservations or functions scheduled for the day - Maintains and fills logbook/reservation book with the necessary information - Oversees the cleanliness and upkeep of resort facilities and informs housekeeping if there is a need to clean up or maintenance work - Assists in the settlement of guests checks or accounts - Prepares the billing, statement of account and summary of charges - Submits daily sales report to the Head Admin or Finance Staff - Prepares liquidation of marketing stocks and making quotation for functions and events
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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