Customer Service / Technical Support Specialist L3

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $4.56/hour ($802.56/month)

Bachelors degree

Last Active

October 22nd, 2024 (21 days ago)

Member Since

November 10th, 2023

Profile Description

I am a professional who is responsible for providing world class customer service to clients. I have excellent communication skills, be able to work in a fast-paced environment, strong problem-solving skills, and be able to multitask. Key responsibilities that I can do are responding to customer inquiries via phone, email, and chat, providing information about products and services, resolving customer complaints and issues, processing orders and returns, maintaining customer records, and collaborating with other departments to ensure customer satisfaction.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

1. excellent communication skills and the ability to multitask, 2. responding to customer inquiries via phone, email, and chat 3. providing information about products and services 4. resolving customer complaints and issues 5. processing orders and returns, maintaining customer records 6. collaborating with other departments to ensure customer satisfaction 7. strong problem-solving skills