Head of Sales and Customer Service

Verified

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

October 1st, 2024 (41 days ago)

Member Since

November 10th, 2023

Profile Description

I’m a Manager working on Sales and Customer Service for 15 years.
I’ve handled operations, as well as administrative tasks including payroll, workforce planning, budget forecasting, etc.

Top Skills

Professional Services » Management Services » Call Center Operations Management

Experience: 10+ years

I started as an agent and made my way to becoming a Customer Service Team Lead in a month. After 3 years I was promoted to Operations Manager for Customer Service Team and was able to get promoted after 6 years to Sales and Customer Service Head of Operations.

Professional Services » Management Services » Customer Support Management

Experience: 10+ years

Professional Services » Management Services » Sales Management

Experience: 5 - 10 years

Other Skills

Professional Services » Management Services » Administrative Management

Experience: 2 - 5 years

Due to company downsizing, HR and Administrative tasks were passed down to me.

Human Resources » Payroll » Timekeeping

Experience: 5 - 10 years

I handled timekeeping as an Operations manager. Since I am in charge of workforce planning, I approve overtimes/leaves, track the work hours, and submit the data for payroll processing.