I am a Virtual assistant for a licensed insurance agent in the U.S. where I assist them in preparing quote for personal insurance and smoetimes for commercial auto. I also gained a significant experience in the Customer Service Industry serving U.S. based customers. I am trained yo assist customers in the Healthcare, Telco, and Business Formation industry.
Experience: 1 - 2 years
This tool is the ones I used for the business formation account. The profile of our customers are in here, and we also use this to call them and send emails.
Experience: 1 - 2 years
I have been using this tool since I started my Customer Service role. And this is very helpful.
Experience: Less than 6 months
Not project management, but using JIRA tool for tickets on the technical support part. I used this tool for 1 year and 8 months.
Experience: 1 - 2 years
I am well-rounded with how Gmail works, I am also trained for proper channelling of emails. I send emails for update, change of schedule, payment reminder and other resolutions.
Experience: 2 - 5 years
I worked in the College Science Laboratory of Holy Cross of Davao College. I am well-rounded with paperwork for approval, request, sending of emails, and inventory of office supplies.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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