Romeo

Virtual Assistant

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Overview

Looking for part-time work (6 hours/day)

at $10.00/hour ($1,320.00/month)

Bachelors degree

Last Active

November 27th, 2024 (today)

Member Since

November 9th, 2023

Profile Description

Hello,
My real name is Upgrade to see actual info Upgrade to see actual info but my friends/colleagues/family call me "Ana". I've been in BPO company for 10 years (1 yr for technical account and 9 years in Travel account). I was once an ordinary agent, became a subject matter expert, and then joined Training team as trainer, moved to operations as supervisor and eventually became as Operations Manager. I'am a white and Yello belt Lean Six Sigma Certified. With all of these achievement i've acquired ,i have a strong foundation on what is customer service is all about, know ins and outs of the business, managing people to fully utilize and met what is expected from us, that is to deliver results.

Top Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 10+ years

1. 1 year as agent travel account 2. 1 year as Subject Matter Expert 3. 2 years as Trainer 4. 4 years as Operations Supervisor 5. 2 years as Operations Manager 6. White and Yellow Belt Lean Six Sigma Certified 7. Global Distribution System (GDS for Travel) trained in Amadeus, Worldspan, Sabre, Farelogix

Other Skills

Basic Information

Age
35
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  130
English
C2(Advanced/Mastery)
Government ID
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