Computer Literacy, E-commerce, Lead Generation

year 2018 I was hired in E-commerce/forwarding company which was 2GO Express and was assigned as a Key Account representative handling the two biggest e-commerce platforms in Southeast Asia. shopee and Lazada account where I am performing various of tasks such us knows and keeps track of current accounts, developing and sustaining solid relationship with key clients that bring in the most income for the company, resolving key clients complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. when it comes to wrong updating of parcels. I was also promoted as Assistant Warehouse Supervisor.