Amazon Store Manager| Product Sourcer| Customer Support

Overview

Looking for full-time work (8 hours/day)

at $6.68/hour ($1,176.00/month)

Bachelors degree

Last Active

November 13th, 2024 (yesterday)

Member Since

June 17th, 2016

Profile Description

Hi, I’m Upgrade to see actual info! With over 5 years of experience as an Amazon Seller Central Manager, I’m passionate about helping Amazon Sellers grow by managing their day-to-day operations.Here’s a quick overview of how I can assist you:Inventory Management: I help monitor stock levels, reorder products, and ensure your inventory stays optimized.Customer Support: I address customer inquiries and resolve issues quickly to keep your customers happy.Staying Updated: I keep up with Amazon policies, best practices, and market trends so you’re always in the loop.Stranded & Suppressed Inventory: I’ll fix any stranded or suppressed listings to keep your products live and selling.Product Research: I’ve got experience researching products in both the US and Canada, and I can assist with flipping between Amazon CA and US markets.Cross-border Shipments: I handle shipments from prep centers and manage cross-border importation for smooth deliveries.Supplier Communication & Purchasing: I manage supplier relationships, place orders, and ensure your inventory stays aligned with customer demand.Product Sourcing: I source new and seasonal products to keep your offerings fresh and competitive.Performance Monitoring: I track product performance and use tools like Sellerboard to recommend improvements.Price Updates: I manage price updates using repricing tools like EvaGuru and BQool to stay competitive in the market.Customer Support for Buyers: I monitor reviews and provide support for any buyer Upgrade to see actual infoller Support Case Management: I handle the Seller Support case log, manage suppressed listings, and work directly with Amazon to resolve issues like account suspensions or listing errors.Account Health Appeals: I draft and respond to Plans of Action (POA) for Account Health Appeals to keep your account in good standing.Issue Resolution: I act as your main point of contact to resolve any Amazon store-related issues, including help tickets, listing errors, and customer complaints.With my experience in Amazon Seller Central, inventory management, product sourcing, and customer support, I’m here to help you tackle the day-to-day tasks and drive your business forward. Let me know how I can assist you best.