My name is
Virtual Assistant Experience:
"In my role as a virtual assistant, I've had the opportunity to work with various teams and individuals across different industries. I excel in administrative tasks, organizing schedules, and ensuring smooth operations in remote work settings. My proficiency in communication tools and project management software has allowed me to efficiently manage tasks and assist in the success of my clients' projects."
Customer Service Experience (T-Mobile):
"While working as a customer service representative at T-Mobile, I developed strong customer service and problem-solving skills. I've handled a wide range of customer inquiries, resolved technical issues, and addressed billing concerns. Ensuring a positive customer experience has always been my top priority. I've consistently met and exceeded customer service goals, maintained a high satisfaction rating, and effectively collaborated with cross-functional teams to ensure the best service for our clients."
Key Skills:
"Exceptional communication skills in both virtual and customer-facing settings."
"Proven ability to provide excellent customer service and resolve complex issues."
"Strong proficiency in using customer service software and CRM systems."
"Adaptability to fast-paced and dynamic work environments."
"Detail-oriented approach, which is crucial in both roles."
"Effective time management and multitasking abilities."
"In summary, my experiences in virtual assistance and customer service have allowed me to refine my skills in supporting clients and providing top-notch service. I'm excited about the opportunity to bring my skill set to your team and make a positive impact. I'm confident that my strong work ethic and dedication to client satisfaction will be valuable assets to your organization."
Experience: Less than 6 months
Maintenance Scheduling: Coordinate and schedule maintenance tasks such as repairs, inspections, and renovations for properties under management. Vendor Management: Liaise with contractors, maintenance personnel, and vendors to ensure timely and cost-effective completion of maintenance tasks. Budgeting and Cost Control: Assist in budget preparation for property maintenance expenses and ensure that maintenance activities are carried out within budgetary constraints. Respond to Maintenance Requests: Receive and prioritize maintenance requests from tenants or property owners and coordinate appropriate responses. Inspections and Assessments: Conduct regular inspections of properties to identify maintenance needs and ensure compliance with safety and quality standards. Documentation and Reporting: Maintain accurate records of maintenance activities, expenses, and repairs. Prepare reports for management on maintenance performance and expenses. Emergency Response: Coordinate emergency maintenance and repair services as needed, ensuring prompt resolution of issues to minimize property damage and tenant inconvenience. Tenant Communication: Communicate maintenance schedules, updates, and relevant information to tenants or property owners in a clear and timely manner. Compliance: Ensure compliance with local building codes, regulations, and safety standards in all maintenance activities. Continuous Improvement: Identify opportunities for process improvements in maintenance operations to enhance efficiency and effectiveness.
Experience: Less than 6 months
Contact or doing out bound calls for a real estate private investors
Experience: 6 months - 1 year
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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