Highly skilled and experienced Virtual Assistant, Transaction Coordinator, and Office Manager with a robust background in real estate transactions. A detail-oriented and organized professional dedicated to ensuring seamless operations and exceptional client satisfaction. Proven ability to manage multiple responsibilities, meet tight deadlines, and deliver outstanding customer service. An effective communicator with strong interpersonal skills, adept at collaborating with stakeholders throughout the transaction process.
Professional Skills:Real Estate Transaction Coordination, Database Management, Client Relationship Management, Lead Generation and Nurturing, Back Office Support, Excellent Organizational Skills, Strong Attention to Detail, Effective Communication, Proficient in Real Estate Tools and SoftwareJune 2021 - July 2024Transaction CoordinatorPrepared and Reviewed Contracts: Ensured all necessary signatures and initials were obtained for contracts and addendumsCoordinated Appointments: Scheduled and managed appointments for inspections, appraisals, and showings, maintaining an organized calendarCollected and Organized Information: Gathered and organized all relevant transaction documents, including financial records, inspection reports, and title reportsMaintained Files and Records: Kept accurate and organized transaction files and records, ensuring compliance and easy access to informationTracked Deadlines: Monitored all deadlines and addressed any issues that could impede the closing of property salesLiaised with Title Companies: Obtained required information and documentation from title companies to facilitate successful property closingsEngaged in Communication: Maintained effective communication with homeowners, real estate agents, lenders, and other relevant parties involved in transactions
Property Management AssistantProperty Maintenance: Coordinate and supervise maintenance and repair work, ensuring properties are in good condition and addressing maintenance requests promptlyLease Management: Manage lease agreements, renewals, and terminations. Ensure compliance with lease terms and local regulationsRent Collection: Oversee rent collection, handle delinquent accounts, and manage financial transactions related to the propertyAdministrative Duties: Maintain accurate records of property operations, tenant interactions, and financial transactions. Prepare and distribute notices and other documentation as requiredCollection of Payments: Manage and track the collection of payments from tenantsSales Development Representative (SDR)/Appointment Setter
Jan. 2020 - Dec. 2023 (Part-Time)Built a list of potential prospective clients for the sales teamCreated scripts for cold calling and
Real Estate Virtual Assistant
June 2016 - May 2021RE Investor:Lead generation and database managementBuilding and managing Buyers & Sellers ListScreening and negotiating with buyers and sellersLead follow-up and conversionHandling follow-ups and lead nurturingBookkeeping and tracking spreadsheetsSkip tracing and organizing data for campaignsPhone management for inbound/outbound leads
RE Realtors/Agents:Assist real estate agents with coordination and preparationDetermine clients' needs and answer inquiriesMLS property search based on client requirementsSet up automated property
SYSTEM/TOOLS USED:Real Estate Transaction Management Software: Dotloop, Pandadoc, Docusign, NetHunt, ZillowCRM Software: Salesforce, Podio, FreedomSoft, Realflow, Propstream, Follow Up Boss, Pipedrive, Less Annoying CRM, Pebble, Rent Manager, ZohoMicrosoft Office Suite: Word, Excel, PowerPoint, AdobeDocument Management Systems: Dropbox, QuickBook
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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