Edjen

Customer Service Support

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Overview

Looking for full-time work (8 hours/day)

at $2.90/hour ($510.40/month)

Bachelors degree

Last Active

November 12th, 2024 (2 days ago)

Member Since

November 1st, 2023

Profile Description

I am a Customer Service professional with experience in various roles in the customer service field including non-voice support, receptionist, and client service center staff. I have an exceptional experience as an administrative support, and email and chat support in an E-commerce company. A trustworthy and professional in handling high-pressure situations, adaptable in a fast-paced environment. I am creative in generating solutions which helped me develop my critical thinking and problem-solving skills. As a customer service representative, it is my top priority to fulfill my client's needs while maintaining my quality of work. 

Top Skills

Experience: 2 - 5 years

I worked as a customer service representative focusing on chat and email support, in this role I am more focused on assisting the customer's inquiries, and issues, trouble shooting technical issues, processing refunds and return, and providing support regarding the company's products.

Other Skills

Experience: 2 - 5 years

Experience: 6 months - 1 year

I worked as a customer service representative focusing on chat and email support, in this role I am more focused on assisting the customer's inquiries, and issues, trouble shooting technical issues, processing refunds and return, and providing support regarding the company's products.

Experience: 2 - 5 years

I have been a customer service representative for an E-commerce business for 3 years in which we handle customers inquiry, complaints, tracking of the parcels, refunds and return.

Experience: 10+ years

Experience: 5 - 10 years

Basic Information

Age
28
Gender
Female
Website
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Address
Bacoor City, Cavite
Tests Taken
IQ
Score:  92
DISC
Dominance: 16%
Influence: 8%
Steadiness: 37%
Compliance: 40%
English
C2(Advanced/Mastery)
Government ID
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