Overview
Looking for part-time work (4 hours/day)
at $7.00/hour ($616.00/month)
High school diploma
Last Active
September 2nd, 2024 (7 days ago)
Member Since
October 31st, 2023
Profile Description
Customer Service Representative
Providing Exceptional Service...Building Loyal Relationships…Solving Problems…
I am an expert customer service support chat/voice.
• 7+ years in the business, 2 years customer service representative 3 years subject matter expert and 2 years supervisors
• Communication Skills- Fluent in both verbal and written communication.
• Technical Skills- Sound Knowledge of tools like the MS Excel and Word or Google Docs and Spreadsheet.
• Critical Thinking and problem-solving skills
• Typing Skills- 60WPH
• Comprehension Skills
• Multi-tasking skill
• Fast learner- Willing to be trained
•
Ability to interact and communicate effectively over-the-phone, through e-mail, and face-to-face
• Anticipate necessary action; quickly implement the action
• Prioritize effectively
• Experienced with the Microsoft Word and Excel
• Respond to telephone inquiries providing quality service to customers and associates inquiring about the availability of products or status of orders.
• Listen attentively to caller needs to ensure a positive customer service.
• Access electronic and paper cataloging systems a positive customer experience.
• Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalations.
• Worked with administration; forwarded requests and unresolved issues to the designated resource by communicating and coordinating with internal departments.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 6 months - 1 year
Fast response time and multi-tasking ability Diligence and professionalism Listening and reading comprehension skills Empathy and friendliness Unflappability and patience Improvisation and creativity Positivity and persuasiveness
Professional Services » Management Services » Call Center Operations Management
Experience: 1 - 2 years
I have learned “To plan, organize, support and oversee employees to efficiently use available resources and maximize performance and productivity to achieve set objectives.
Customer Support » Phone Support
Experience: 1 - 2 years
• To display the highest standards of customer care at all times. • To respond quickly and positively questions, requests, problems or complaints raised by customers and to resolve them effectively and courteously. • To perform all duties to a high standard of customer care in attitude, approach and appearance.
Other Skills
Customer Support » Sales Support » Account Retention
Experience: 6 months - 1 year
these sales professionals help to maxiimize profits by maintaining strong relationships with existing customers. I have been awarded as a queen of retention
Basic Information
- Age
- 34
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
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Iryn Wee: A Spanish-Speaking OFS’s Journey to Success
Meet Iryn Wee, a 40-year-old Filipino specialist from Cavite, Philippines. She works as a bilingual virtual assistant, catering to a real estate and construction company based in Houston.
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