Sherjames
Virtual Assistant / Chat and Email support
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Associates degree
Last Active
November 28th, 2024 (yesterday)
Member Since
October 29th, 2023
Profile Description
Experienced BPO professional recognized for exceptional communication and leadership skills. Award-winning Operation Supervisor with a proven track record of driving team success. Skilled in Technical Support, demonstrating efficiency, adaptability, and a passion for
Top Skills
Office and Administration » Microsoft Word
Experience: 5 - 10 years
For all reports and documentations this is what we use
Office and Administration » Google Sheets
Experience: 2 - 5 years
This is where I create my own report and creating multiple sheets for several uses like creating a list, performance calculator, etc.
Office and Administration » Microsoft Outlook
Experience: 5 - 10 years
This is where we send and receive our emails and where we set our appointments through the calendar
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
I was able to handle customer chat support for a short period of time and became proficient with it, answering customers about billing, and assisting customers with technical issues all related to their services with us
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
I use this tool on a daily basis for our reports and etc.
Office and Administration » Google Forms
Experience: 2 - 5 years
We use this on a daily basis running reports for the team stats and performance.
Office and Administration » Power BI
Experience: 2 - 5 years
This is where we receive reports from our clients and we also use this to filter information and relay information to employees.
Customer Support » Email Support
Experience: 1 - 2 years
Along with chat support, we also cater email support assisting customers with their ticket inquiries regarding about their orders online or technical issues.
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Talisay, Negros Occidental
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 9
- Influence: 28
- Steadiness: 30
- Compliance: 33
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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