Customer Support/ Social Media Manager/ Appointment Setter

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

December 30th, 2024 (3 days ago)

Member Since

October 25th, 2023

Profile Description

WORK EXPERIENCE
 Account Associate (Customer service and DoorDash) B2C
VXI BPOUpgrade to see actual info 
?Handle customer inquiries and concerns regarding DoorDash ordersand professionally.
 ?Ensuring a positive customer experience. 
?Send Emails and made Outbound calls.
Virtual Assistant- General Virtual Assistant , Data Entry, Social Media Manager
Client (Remote)Upgrade to see actual info
 ?Respond to emails and phone calls
 ?Schedule meetings, book travel accommodations -manage a contact list. 
?Engaging with the audience, analyzing metrics to gauge the performance of posts, and implementing
strategies to increase followers and engagement
Account Associate (Customer Service and Support DirecTV) B2C
Alorica BPO
October 2019- July 2020 
? Handling customer inquiries
 ?providing assistance with account information 
?programming, and troubleshooting technical issues related to DirecTV
services.
LEADERSHIP EXPERIENCE/SEMINARS/CERTIFICATION/TRAINING
Subject Matter Expert (SME)
VXI BPOUpgrade to see actual info
 ?Provided realtime product and process support, handling escalated calls,
cases and enhancing team performance