A self-driven and dedicated Sales Development Representative and Customer Service Representative, bringing over 8 years of experience in delivering top-notch support and sales services. Expert in managing calendars, generating and prospecting leads, handling inbound/outbound sales, making cold calls, and conducting account research. Exceptionally skilled in nurturing leads, showcasing excellent communication and interpersonal abilities. Proven ability to work autonomously and collaboratively within a team.
Experience: 2 - 5 years
As an Account Sales Associate at Vision X Inc, I mastered the art of effective salesmanship and customer education, contributing to increased brand visibility and revenue growth. My role as a Customer Service Team Leader at Alorica further honed my problem-solving skills, with a track record of resolving issues and fostering strong team relationships.
Experience: 2 - 5 years
In my role as a Consultant at Microsourcing, I honed my interpersonal skills to an excellent level, ensuring outstanding customer service while actively canvassing for new business. I excelled in lead prospecting and demonstrated expertise in upselling, resulting in increased revenue. My dedication to training and continuous improvement allowed me to efficiently meet deadlines and rectify customer concerns. During my tenure at Conduent and Concentrix as a Sales Development Representative, I exhibited strong communication skills, securing appointments and educating potential clients about services. My proficiency in managing CRM systems and coordinating appointments showcased my exceptional multitasking abilities.
Experience: 2 - 5 years
My role as a Customer Service Team Leader at Alorica further honed my problem-solving skills, with a track record of resolving issues and fostering strong team relationships.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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