Jhet

Customer Service Representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

January 4th, 2025 (2 days ago)

Member Since

October 19th, 2023

Profile Description

With over 7 years of experience in sales and technical support, I excel in dynamic work environments where I can utilize my strong communication skills and technical expertise. As a Sales Development Officer for 5 years and 6 months at a leading lighting and electrical company, I developed my ability to build relationships and drive business growth through strategic outreach and effective client interactions. My success in generating leads and nurturing client relationships highlights my commitment to helping customers find the right solutions.
In my role as a Technical Support Representative at a BPO company, I gained in-depth knowledge of cable internet and phone technologies. My dedication to providing exceptional support has enabled me to efficiently resolve complex issues, ensuring customer satisfaction and loyalty.
I am currently seeking remote opportunities that allow me to combine my sales experience with my technical skills while contributing to a collaborative team. My motivation comes from a desire to continuously learn and grow, making a positive impact in every role I take on.

Top Skills

Possesses strong sales management skills, demonstrated through effectively leading and motivating teams to consistently meet and exceed sales targets. Includes developing strategic sales plans, analyzing market data, and implementing training programs that enhance team performance. Excel in communication and relationship building, fostering a collaborative environment that drives results and enhances customer satisfaction.

Experience: 5 - 10 years

Proven expertise in business development with a focus on identifying growth opportunities and building strategic partnerships. Strong ability to analyze market trends, develop targeted strategies, and drive revenue growth. Skilled in fostering relationships with clients and stakeholders, ensuring alignment with business goals and enhancing overall organizational success.

Building and maintaining strong relationships with customers through personalized communication and follow-ups.

Other Skills

Experience: 5 - 10 years

Dedicated professional skilled in providing assistance across various tasks and projects. Adept at offering support to teams and individuals, ensuring effective communication and collaboration. Committed to helping streamline processes and enhance productivity, always ready to address challenges and contribute to overall success.

Experience: 5 - 10 years

Extensive experience in technical support with a strong proficiency in troubleshooting and providing clear guidance to users. Skilled in assisting with installation and setup, as well as creating comprehensive user documentation and training materials. Committed to ensuring that customers are well-informed and satisfied with the products they purchase.

Experience: 5 - 10 years

Being flexible and responsive to changing situations, customer needs, or new information, which is crucial in dynamic environments.

Experience: 5 - 10 years

Analyzing issues to find effective solutions quickly, enhancing customer experiences and reducing frustrations.

Basic Information

Age
36
Gender
Male
Website
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Address
Bacolod, Negros Occidental
Tests Taken
IQ
Score:  100
DISC
Dominance: 50
Influence: 32
Steadiness: 7
Compliance: 11
English
C2(Advanced/Mastery)
Government ID
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