Ferlyn

Customer Support Specialist, Cold caller, Virtual Assistant,

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

April 2nd, 2025 (2 days ago)

Member Since

October 17th, 2023

Profile Description

I can work independently or with a team and am a dependable employee. I am willing to learn quickly and can adjust to any situation. I am a capable, dependable, and diligent worker who can do projects both on my own and in a team. I have a stellar attendance record and am always on time.

Top Skills

Office and Administration » Communication

Experience: 2 - 5 years

I have a lot of encounter client and talk to them with my formal communication skill can help me improve the way i communicate with colleagues and the company's management.

Office and Administration » Critical Thinking

Experience: Less than 6 months

I was a full time call center frontier and we have a script to use for communicate with client and i can revise our script to convince the client what's our offer for them to help our team grow.

Office and Administration » Time Management

Experience: Less than 6 months

In my experience as a call center agent, effective time management has been crucial. Each day, I prioritize incoming calls, balancing the urgency and complexity of customer issues. I've developed the skill of quickly identifying and addressing caller needs, ensuring a swift yet thorough resolution. During peak hours, I focus solely on call handling, while in quieter moments, I attend to administrative tasks. This approach maximizes my productivity and ensures that I'm available for customers during busy periods. Additionally, by regularly reviewing and adapting my strategies, I've been able to maintain high-quality service while efficiently managing a steady stream of calls. This balance of speed and quality is key in my role, allowing me to meet both customer needs and company objectives effectively.

Other Skills

Basic Information

Age: 23

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cainta, Rizal

Tests Taken: IQ
Score: 104: DISC
Dominance: 26
Influence: 17
Steadiness: 35
Compliance: 22: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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