With a passion for delivering exceptional customer experiences, I have honed my skills as a Customer Service Representative over the past 5 years. I take pride in my ability to quickly understand a customer's needs, provide timely resolutions, and ensure that they end every interaction with a positive impression of our brand. My experience spans a variety of industries, allowing me to adapt and offer tailored solutions to each client. My dedication to active listening, combined with my knack for effective communication, ensures that every customer feels heard and valued. Above all, I believe in building and nurturing long-lasting relationships, ensuring that every touchpoint is an opportunity to elevate the customer's journey with our company.
Experience: 2 - 5 years
With over five years of experience in customer service and technical support, my journey has spanned roles from Lead Generation with XactCall Corporation to Back Office tasks at E-Asia Tech Solution. My technical expertise was further sharpened at Teleperformance and Concentrix CVG Philippines. In my latest position at IntouchCX, I combined my role as a Guest Experience Specialist with chat and email support, highlighting my comprehensive skills in customer interactions.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.