Cold Caller & Appointment Setter | Customer Service Pro

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

October 25th, 2024 (16 days ago)

Member Since

October 13th, 2023

Profile Description

Experienced Cold Caller, Appointment Setter, and Customer Service professional with a strong track record in building client relationships, and providing excellent support. Skilled in lead generation, appointment scheduling, and resolving inquiries across phone, email, and chat. Consistently exceeds targets with a customer-focused, solution-oriented approach.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

-Answer customer's inquiry -Provide troubleshooting steps -Manage and take ownership of the resolution process for all customer related issues

Customer Support » Chat Support

Experience: 2 - 5 years

- Managed real-time customer support via the company’s chat platform - Assisted clients with service inquiries via chat and messaging - Handled customer complaints and provided solutions

Customer Support » Phone Support

Experience: 1 - 2 years

- Handled phone complaints and assisted with refunds, scheduling, and service requests. - Provided phone support and resolved customer issues regarding financial statements

Other Skills

Real Estate » Cold Calling

Experience: 6 months - 1 year

- Contacted homeowners to inquire about property sales. - Scheduled appointments for the sales team. - Built rapport with clients and identified sales opportunities