Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
January 3rd, 2025 (44 days ago)
Member Since
October 12th, 2023
Profile Description
Data entry, CSR
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: 10+ years
CUSTOMER SERVICE REPRESENTATIVE; SUBJECT MATTER EXPERT; QUALITY ANALYST; WORKFORCE REAL TIME ANALYST Customer Service Representative (CSR) - Ensures exceptional customer satisfaction by addressing inquiries, resolving issues, and providing high-quality support; Serves as the first point of contact for customers, and helps in maintaining and enhancing the company's reputation for excellent customer service. Subject Matter Expert (SME) - Serves as a valuable resource within the organization who is responsible for providing expertise, guidance, and insights to support decision-making, problem-solving, and the development of products, services, and processes. Quality Analyst - Helps in maintaining and improving the quality of products, services, and processes within an organization. This role involves evaluating, identifying, and addressing quality-related issues, ensuring compliance with established standards and procedures, and helping to drive continuous improvement efforts. A Workforce Real-Time Analyst is responsible for monitoring and optimizing the real-time operations of a contact center or customer support team. This role involves monitoring staffing levels, call volumes, and agent activities in real-time to ensure efficient resource allocation and adherence to service level goals.
Other Skills
Basic Information
- Age
- 44
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cainta Rizal, Rizal
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 23
- Influence: 19
- Steadiness: 28
- Compliance: 30
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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