Sunshine

10+ yrs Experienced CSR | Pro General VA | Data Entry Expert

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Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($899.99/month)

Bachelors degree

Last Active

March 18th, 2025 (2 days ago)

Member Since

October 10th, 2023

Profile Description

Looking for a dedicated and versatile Virtual Assistant to streamline your operations and enhance your customer experience?

I’m Sunshine S. Sangalang, here to provide proactive, reliable support for your business needs!

With 10 years of experience in Customer Service, combined with expertise in Cold Calling, Appointment Setting, Data Entry, and General Virtual Assistance, I’m here to take care of the details so you can focus on growth.

Here’s how I can support your business:

General Virtual Assistant: I assist with research, handle routine tasks, prepare presentations, and provide overall support to keep your operations seamless.

Cold Calling & Appointment Setting: I’ll help you connect with potential clients, schedule important meetings, and ensure your calendar stays organized.

Customer Service Excellence: With a decade of experience in handling customer inquiries, troubleshooting, and providing effective solutions, I ensure client satisfaction and build lasting relationships.

Data Entry & Organization: From inputting data to organizing files and maintaining accurate records, I make sure your data is clean, organized, and easily accessible.

Administrative Support: I’ll manage your calendar, handle email organization, prepare reports, and take care of all the administrative tasks that keep your business running smoothly.

Calendar & Schedule Management: I handle your calendar, scheduling meetings, appointments, and important events, ensuring you never miss a key engagement.

Inbox Management: I organize and filter emails, ensuring that only important messages reach you and handle basic responses, keeping your inbox clutter-free.

Travel Arrangements: I assist in booking flights, accommodations, transportation, and managing itineraries for business trips, saving you time and effort.

Document Preparation & Organization: I create, format, and organize documents, presentations, and spreadsheets to ensure a smooth workflow for your business.

File Management: I organize and manage files, ensuring easy access and retrieval when needed, including cloud storage and local systems.

Scheduling & Coordination: Whether it’s client meetings, team check-ins, or events, I make sure all your appointments are well-managed and never missed.

Proficient in tools like Google Workspace, Microsoft Office, CRM systems, Canva, Trello, and Slack, I am ready to integrate smoothly into your workflow and support your business goals.

Let’s chat and explore how I can help your business thrive with my versatile and experienced approach. I’m excited to work with you!

Top Skills

Customer Support

Experience: 10+ years

With 10+ years of experience in customer service, I provide exceptional support to clients by handling inquiries, resolving issues, and ensuring their satisfaction. I maintain a professional and empathetic demeanor to build strong customer relationships.

Office and Administration » Personal Assistant

Experience: 2 - 5 years

I am a versatile Virtual Assistant with expertise in managing a wide range of administrative tasks, ensuring that your business runs efficiently without the need for multiple hires.

Marketing » Appointment Setting

Experience: 5 - 10 years

I manage and schedule appointments, ensuring that your calendar stays organized and that appointments are confirmed and attended to promptly.

Other Skills

Real Estate » Cold Calling

Experience: 5 - 10 years

I specialize in initiating contact with potential clients or leads through cold calls. I can help generate sales, schedule meetings, and build relationships by professionally presenting your product or service and overcoming objections.