Amazing Customer service specialists and Sales Associate

Overview

Looking for full-time work (9 hours/day)

at $4.00/hour ($792.00/month)

Associates degree

Last Active

October 2nd, 2024 (today)

Member Since

October 4th, 2023

Profile Description

Profile Description: 
Hello, I'm Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, and I'm embarking on this journey with enthusiasm and determination. With over five years of diverse experience in the customer service field, I have honed my skills in providing exceptional support.
Throughout my career, I've had the privilege of working with renowned telecommunications giants such as AT&T and T-Mobile. My role involved managing a wide spectrum of customer interactions, from addressing inquiries and resolving issues to upselling products and services. This experience has equipped me with a profound understanding of customer needs and a dedication to ensuring their satisfaction.
My strengths lie in my ambition, adaptability, and strong work ethic. I thrive in fast-paced environments, embrace shifting schedules, and exhibit flexibility in my work. I'm a quick learner with a genuine eagerness to acquire new knowledge, and I'm self-motivated and capable of excelling without constant supervision.
Patience is one of my virtues, and it complements my ability to remain composed even under pressure. I've honed this skill in dealing with irate and demanding customers. I am also a team player and work harmoniously with colleagues.
I am eager to share my skills and experiences to provide exceptional service and contribute to the success of your projects. The prospect of new challenges and opportunities in the world of freelancing excites me, and I'm committed to mutual success.
My journey begins with my most recent role as a Virtual Assistant, where I excel at organization, multitasking, and providing administrative support. I handle tasks such as email management, appointment scheduling, data entry, and addressing customer inquiries, always ensuring a positive customer experience.
Before this, I served as a collection specialist, where my primary responsibility was to manage and recover outstanding payments from delinquent accounts. This role strengthened my communication, negotiation, and problem-solving skills, enabling me to handle sensitive situations with professionalism and empathy.
In my earlier role as a Sales Associate for AT&T through VXI, I delivered exceptional customer service and consistently achieved sales targets. I possess a deep understanding of our products and services and am passionate about assisting customers and achieving sales targets.
My primary goal is to retain clients and secure contract renewals, and I excel at building rapport with clients. I explore opportunities to offer enticing promotions, further enhancing the customer experience.
I'm driven by a commitment to helping people and solving problems to maintain a positive customer experience. I'm highly motivated, adaptable, and dedicated to delivering satisfaction. My ability to multitask, manage time efficiently, and adapt to various tasks and responsibilities, along with my commitment to high-quality work, makes me well-suited to dynamic work environments. I'm comfortable working remotely, and my experience highlights my adaptability and commitment to productivity in virtual environments.
In conclusion, my passion for excellence and my diverse skill set position me as a valuable asset to any team, and I'm excited to explore opportunities where I can leverage my skills and experiences to contribute to your company's continued success.