Tashmir

Customer Service  / Data Entry Specialist / SMM

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Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

October 1st, 2024 (yesterday)

Member Since

October 3rd, 2023

Profile Description

It sounds like you are looking for me!?
Your search for a Virtual assistant stops here! 

I am a seasoned Customer Service Representative with Leadership skills and 5 years of solid experience in the field. 

About Me: 

Customer Service: I have a proven track record of delivering excellent customer service, ensuring your clients or customers are satisfied. With team management experience handling multiple agents. 

Appointment Setting: I can efficiently manage your calendar, schedule appointments, and help you stay organized. With experience in cold calling offering products and PTP.

Web Research: Need information at your fingertips? I excel in web research to keep you well-informed.

Data Entry Specialist: Accurate and efficient data entry to maintain your records and databases making sure all sensitive records are protected. With proven track records and highly organized. 
<8efe80624d780eba0c6493ec45140364>Email Management: I can efficiently handle your email management needs, including inbox organization, filtering, drafting responses, scheduling, flagging urgent emails, follow-up, and archiving. My goal is to keep your email workflow organized and ensure timely responses and actions as required.

Chat support: I have experience in delivering real-time chat support to assist customers and clients with their inquiries, concerns, and issues.

Microsoft Suite and Google Suite: Proficient in both Microsoft and Google productivity tools to assist you with various tasks. 

Versatility: From appointment setting, email management, Data Entry, chat, and phone support, I'm well-versed in various aspects of virtual assistance.

Detail-Oriented and Resourceful: My attention to detail ensures that nothing slips through the cracks, and my resourcefulness enables me to find solutions to any challenge.

Proactive Approach: I take the initiative to anticipate your needs and provide proactive support, contributing to your efficiency and success, and love collaborating with the team.

Tech Proficiency: I am proficient in both Microsoft Suite and Google Suite, CRM, and other online tools making me adaptable to your preferred tools.

Educational Background: Armed with a bachelor’s degree in hospitality management, bring outstanding skills to the table that can elevate your business.

 I am ready to start immediately and am known for being detail-oriented and resourceful. I take a proactive approach to ensure tasks are completed efficiently and to your satisfaction. 

Let's work together to streamline your workload and help you achieve your goals. Feel free to reach out to discuss how I can tailor my services to meet your specific needs. Your success is my priority! 

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Team OIC Billing / Invoicing Customer Satisfaction Inbound / Outbound Chat support Email management Coaching Mentoring Ticket Management Data Entry / Encoding

Office and Administration » Data Entry

Experience: 2 - 5 years

Data Entry Specialist– Customer information, Billing, and Follow-up tickets. - Freelancer - 2020 to 2023 - Encoder Specialist. - Excel, Google Sheets, and Word Expert. - CRM expert. - Data gathering and Data transfer. - Invoicing.

Other Skills

Marketing » Social Media Management

Experience: Less than 6 months

With 6 in-depth certificates in Social Media Management training.

Advertising » Facebook Ads

Experience: Less than 6 months

With 6 in-depth certificates in Social Media Management training.

Office and Administration » Email Management

Experience: 2 - 5 years

I can efficiently handle your email management needs, including inbox organization, filtering, drafting responses, scheduling, flagging urgent emails, follow-up, and archiving. My goal is to keep your email workflow organized and ensure timely responses and actions as required.

Marketing » Appointment Setting

Experience: Less than 6 months

I can efficiently manage your calendar, schedule appointments, and help you stay organized. With experience in cold calling offering products and PTP.

Design » Graphic Design

Experience: Less than 6 months

With 6 in-depth certificates in Social Media Management training.

Basic Information

Age
27
Gender
Male
Website
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Address
Mabalacat, Pampanga
Tests Taken
IQ
Score:  100
English
C1(Advanced)
Uploaded ID
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