Rovic
Customer Service Specialist / Healthcare Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.30/hour ($932.80/month)
High school diploma
Last Active
March 12th, 2025 (5 days ago)
Member Since
September 30th, 2023
Profile Description
Have BPO experience holding non voice international
Top Skills
Customer Support » Email Support
Experience: 6 months - 1 year
In my current job, I can also manage sending emails because it's one of the requirement to know to effectively assist our customer with the reason of they need some information or document that need to send in their email address.
Customer Support » Chat Support
Experience: 6 months - 1 year
I am currently working in an BPO company here in the Philippines as a Chat Support - Insurance Representative. In short, holding non voice international acocunt. And approaching my 1 year BPO experience in November 2023.
Customer Support » Healthcare
Experience: 6 months - 1 year
Answering inbound calls and providing outbound calls to patient, members and providers and other healthcare insurance.
Other Skills
Marketing » Content Creation » Technical Writing
Experience: 6 months - 1 year
I have experienced working in BPO here in Philippines as insurance representative with a non voice international account. In my experience on that work, we, the advocate or the agents, always answer the inquiries of the broker from the united states about the status of their insurance as well as regards with their billing concern. In addition to that, we're always send them email for the documents they are looking for that definitely help them to understand what's going on on their policy insurance.
Marketing » Content Creation » Infographics
Experience: 1 - 2 years
When I was on 1st college at National University, we have pre/exhibition course that we can choose to enhance our skills and I've choose digital marketing or social media marketing. And there, we used to have page and have company created (just for educational purposes). And there, we're always making infographics that edit by us where shows and describes about the company and the product we have.
Basic Information
- Age
- 22
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan, NCR
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 46%
- Influence: 7%
- Steadiness: 32%
- Compliance: 15%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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