Manager (Remote) | BPO Supervisor, QAA, & CSR | Copyeditor

With 6 years of experience, I excel in light to heavy copyediting of technical and academic materials. I have developed and implemented style guidelines, ensuring adherence to quality standards and global language requirements.

With 3 years of experience, I possess strong analytical skills and excel in analyzing problem situations and providing appropriate solutions. I have a proven track record of resolving conflicts and enhancing team productivity.

With 3 years of experience, I demonstrate exceptional time management skills, enabling efficient multitasking and prioritization of tasks within tight deadlines.

With 1.67 years of experience, I am adept at overseeing team operations, including attendance monitoring, server assignment balancing, and fostering effective communication. I have consistently met milestones and deadlines.

With 1.5 years of experience, I am skilled in providing excellent customer assistance, handling inquiries, and efficiently resolving concerns. My track record demonstrates consistent achievement of high customer satisfaction levels.

With 3 years of experience, I am known for adaptability and thrive in diverse work environments, quickly learning and applying new skills as needed.

With 3 years of experience, I possess excellent written and oral English communication skills, proven through effective team communication and customer interactions.

With 3 years of experience, I demonstrate exceptional organizational abilities, including maintaining attendance records, schedules, and fostering effective team communication.

With 3 years of experience, I possess strong problem-solving skills, including identifying issues, researching solutions, and implementing effective problem resolution strategies.