Experienced Project Manager Customer Service Support|QA|VA

- Communicating with all stakeholders - Sending email invites and email correspondence - Affiliate marketing - Follow-up sales - Webinar moderation and Webinar set-up - Sales funnels/Payment gateways - Verifying email deliverability by using different software - Copywriting/Email swipes - Minutes of the meetings - Adhoc

- Communicating with all stakeholders (web developers, web designers, UI UX designers) - Sending email invites and email correspondence - Calendar Management - Project Management - Quality checking of UI UX Design - Ensuring great connections with clients are established and managed - Handling multiple projects at the same time from start to completion and after-sales - Handling objections when necessary

- Communicating with all stakeholders - Sending email invites and email correspondence - Affiliate marketing - Follow-up sales - Webinar moderation and Webinar set-up - Sales funnels/Payment gateways - Verifying email deliverability by using different software - Copywriting/Email swipes - Minutes of the meetings - Adhoc

- Receive inbound calls for account management, account registration, password reset, merchandising inquiries, offers and promotions, gift card requests, full and partial refunds, replacements, and checking order status for owned and drop-shipped items from vendors - Contacting vendors, carriers, and other departments to follow up on purchase orders - Did outbound calls to offer products and services to clients - Leaving notes on the customer’s account for future references - Making sure customer’s information is updated on their account - Explaining how the billing system works (monthly/arrears) - Troubleshooting broadband and cable service - Has experience working with HMO (Blue Shield of California and Medicare 65) Aware of HIPAA - Booking flights and hotels - Good tool navigation skills and tech-savvy - Responding to customers' emails promptly. I make sure that emails will not go

- Receive inbound calls for account management, account registration, password reset, merchandising inquiries, offers and promotions, gift card requests, full and partial refunds, replacements, and checking order status for owned and drop-shipped items from vendors - Contacting vendors, carriers, and other departments to follow up on purchase orders - Did outbound calls to offer products and services to clients - Leaving notes on the customer’s account for future references - Making sure customer’s information is updated on their account - Explaining how the billing system works (monthly/arrears) - Troubleshooting broadband and cable service - Has experience working with HMO (Blue Shield of California and Medicare 65) Aware of HIPAA - Booking flights and hotels - Good tool navigation skills and tech-savvy - Responding to customers' emails promptly. I make sure that emails will not go

- Communicating with all stakeholders - Sending email invites and email correspondence - Affiliate marketing - Follow-up sales - Webinar moderation and Webinar set-up - Sales funnels/Payment gateways - Verifying email deliverability by using different software - Copywriting/Email swipes - Minutes of the meetings - Adhoc

I am a 10-year experienced and top-rated Project Manager, Customer Service, Technical Support, Social Media Manager, Virtual Assistant, and a former Senior Quality Analyst/Assurance with the companies I’ve worked for. I’ve worked with various US, Canadian, and UK clients for retail, B2B, cable, internet service provider, satellite radio, travel, healthcare, HMO, and telco. I’ve already handled many different accounts with managerial tasks in my previous jobs, and now I am seeking a new opportunity to learn, grow and contribute my best practices at work. I am easy to work with, my compliance is outstanding, and I am someone who is very adaptable. I am very keen on details and have good time management skills.

I am a 10-year experienced and top-rated Project Manager, Customer Service, Technical Support, Social Media Manager, Virtual Assistant, and a former Senior Quality Analyst/Assurance with the companies I’ve worked for. I’ve worked with various US, Canadian, and UK clients for retail, B2B, cable, internet service provider, satellite radio, travel, healthcare, HMO, and telco. I’ve already handled many different accounts with managerial tasks in my previous jobs, and now I am seeking a new opportunity to learn, grow and contribute my best practices at work. I am easy to work with, my compliance is outstanding, and I am someone who is very adaptable. I am very keen on details and have good time management skills.

- Communicating with all stakeholders - Sending email invites and email correspondence - Affiliate marketing - Follow-up sales - Webinar moderation and Webinar set-up - Sales funnels/Payment gateways - Verifying email deliverability by using different software - Copywriting/Email swipes - Minutes of the meetings - Adhoc

I am a 10-year experienced and top-rated Project Manager, Customer Service, Technical Support, Social Media Manager, Virtual Assistant, and a former Senior Quality Analyst/Assurance with the companies I’ve worked for. I’ve worked with various US, Canadian, and UK clients for retail, B2B, cable, internet service provider, satellite radio, travel, healthcare, HMO, and telco. I’ve already handled many different accounts with managerial tasks in my previous jobs, and now I am seeking a new opportunity to learn, grow and contribute my best practices at work. I am easy to work with, my compliance is outstanding, and I am someone who is very adaptable. I am very keen on details and have good time management skills.

I am a 10-year experienced and top-rated Project Manager, Customer Service, Technical Support, Social Media Manager, Virtual Assistant, and a former Senior Quality Analyst/Assurance with the companies I’ve worked for. I’ve worked with various US, Canadian, and UK clients for retail, B2B, cable, internet service provider, satellite radio, travel, healthcare, HMO, and telco. I’ve already handled many different accounts with managerial tasks in my previous jobs, and now I am seeking a new opportunity to learn, grow and contribute my best practices at work. I am easy to work with, my compliance is outstanding, and I am someone who is very adaptable. I am very keen on details and have good time management skills.