Reina
Virtual assistant / Customer service representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.98/hour ($699.99/month)
High school diploma
Last Active
April 1st, 2025 (3 days ago)
Member Since
September 27th, 2023
Profile Description
To leverage my accumulated years of experience in Customer service representative, operation support, Seeking employment opportunities at forward-thinking companies, allowing me to implement innovative strategies and increase revenue and brand growth.
My goal is to expand my knowledge and learn more while providing services to the people who needs it. Also, if you are looking for someone who can commit long term in your project, I might be the ideal candidate you are looking for.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Provide assistance to the customer via email.
Customer Support » Chat Support
Experience: 2 - 5 years
Responsibilities: - Responded to customer inquiries and complaints via phone, email, and social media. - Provided technical support and troubleshooting assistance. - Escalated complex issues to appropriate teams or supervisors. - Maintained accurate records of customer interactions and updated customer account information. Achievements: - Reduced customer wait times by implementing a chatbot system for frequently asked questions. - Received multiple positive customer feedback and ratings for providing excellent customer service.
Office and Administration » Content Moderation
Experience: 6 months - 1 year
We reviews and approves user-generated content on a platform to ensure it meets community guidelines and policies. We are responsible to screen content or offensive language, hate speech, graphic images, and spam we also remove Inappropriate content like disturbing videos, Sexually explicit content, Online harassment and so on. While handling this type of task, we need to have skills and traits like having emotional resilience to handle sensitive content without it affecting personal well-being.
Other Skills
Basic Information
- Age
- 22
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Las Piñas, Las Piñas
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 40
- Influence: 10
- Steadiness: 29
- Compliance: 21
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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