My name is Micah, and I'm applying for the VA position. This is my first time applying for a VA position, but despite my lack of experience in this field, I believe I have the skills that you are looking for.
I've worked as a customer service representative for 2 years, where I made outbound calls to place restaurant/merchant orders for a food delivery service app in the US. I was able to hone my verbal English communication skills and customer service skills during this time. I also worked as a non-voice representative- I supported customer's queries via
After working as a customer service representative for 2 years, I joined that same BPO company's training team. For the next 4 years, I developed skills such as organizational, problem-solving, critical thinking, communication, active listening, time management, adaptability, and team management. I also handled a small team of trainers where I was also able to hone my leadership skills.
I'm currently working as a Senior Learning Administrator for a talent transformation provider.
Experience: 2 - 5 years
Experience: 2 - 5 years
I worked as an email and chat support for 2+ years in a BPO company. I also became a trainer in that same company and handled accounts which focused on email and chat support.
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
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