I'm confident in my ability to communicate with people since I'm a conversationalist. I used to represent the HR department of a certain logistics company based in the U.S. that's why I had the chance to talk different people of different cultures. Sorting and picking who among the applicants would be best qualified for the said position. With this being said, I also paint a mental picture for the applicants and make it easier for them to know more about the position.
In addition to my recruitment expertise, I possess hands-on experience in social media management. I have successfully managed various social media platforms, creating engaging content, and implementing strategies to enhance brand visibility and customer engagement. Leveraging social media effectively can be a powerful tool in customer service, allowing for swift responses, proactive communication, and fostering a positive brand image.
Furthermore, I am highly organized, detail-oriented, and adept at multitasking, qualities that are essential for excelling in a dynamic customer service environment. I thrive in fast-paced settings and am adept at prioritizing tasks to ensure deadlines are met without compromising quality or efficiency.
I am a fast learner, as long as given the proper training, I promise that I can fulfill my duties on a timely manner.
Having acquired a C2 level certification in English proficiency, I have demonstrated advanced language skills, both written and verbal, enabling me to effectively communicate with customers and colleagues alike. My language proficiency ensures clarity and professionalism in all interactions, which is crucial in a customer service role where clear communication is paramount.
I do have my own desktop, smartphone, and laptop for working online with very reliable internet access. I am resourceful enough to finish the tasks given because I do believe in the saying that "if you really want something, there are always ways on how they could be done. Also I am good with all Microsoft Office Apps because I was exposed to having my very own computer at the age of 6.
I do consider myself a gem and nothing less of that. I promise that I won't let you down if ever given the chance.
Experience: 2 - 5 years
I used to cold call for a company selling beauty products to customers overseas. We have a daily quota which I never failed to pull off. I consider myself good at cold calling since since I'm fluent in English or Tagalog.
Experience: 10+ years
The results of the exam I took for my profile speaks for itself. I do consider English as my native tongue. I do believe that being good with the said language is the bare minimum for working internationally as it is the commonly used medium for conversations. And good conversations lead to better understanding producing more efficient outcomes.
Experience: 10+ years
I've been used to typing for quite a while now. Like what is stated in my profile, I've been exposed to gadgets at a young age. I used to take a lot of typing tests, and am considered to be one of the best typists in town. I type normally at 80-90 words per minute.
Experience: 10+ years
There's not a day that goes by without me booting up my computer. I've been exposed to one ever since I was 4. I'm quite knowledgeable with almost all the functions of every Microsoft application there is. Able to type almost 100 words per minute not only in a speedy but also accurate phase.
Experience: 10+ years
Being organized doesn't only mean that you're neat and tidy at something. It also saves you time to be more productive. I do believe that having efficiency and effectivity comes from being organized, because it does save you time. And having plenty of time creates better quality of work.
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