In my previous roles as a Call Center Agent, I honed my communication skills, ensuring excellent customer service through phone interactions. I am well-versed in active listening, problem-solving, and effectively addressing customer inquiries. Additionally, my experience as an Appointment Setter equipped me to manage schedules efficiently and secure appointments with clients, enhancing overall business productivity.
My proficiency in Microsoft Office tools, including Word and Excel, has enabled me to effectively create and manage documents and spreadsheets. I am also adept at utilizing various Google platforms, such as Google Workspace, Google Docs, Sheets, and Calendar. These skills have been pivotal in my previous roles, aiding in organizing and maintaining essential records and appointments.
Experience: 1 - 2 years
As an Appointment Setter, my primary goal is to connect with potential clients and schedule appointments for our sales team. I play a crucial role in facilitating meaningful interactions between our company and prospective customers.
Experience: Less than 6 months
We used CRM software to manage and organize leads, track interactions, and ensure timely follow-ups to clients.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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