Current Employment Status:
Hired Part Time on Sep 3, 2024
? I worked for PayPal phone support for over a year handling account troubleshooting and disputes
& claims.
? I also have extensive experience as Spotify
? Another 2 years for the same role for another company, Interfolio, supporting international scholars.
? Prior to this, I worked as a pioneering partner staff with Diligence Cafe Co. where I was later promoted as a Team Leader.
? I have experience in using Salesforce, Live Person, Olark, Slack and other tools.
Experience: 6 months - 1 year
Penji Project Manager for a year handling graphic design teams.
Experience: 2 - 5 years
Spotify email and chat support - 2 years Interfolio Scholar Advocate, data entry, chat, and email - 2 years
Experience: 2 - 5 years
PayPal Dispute and Claims PayPal Security PayPal Accounts Management (collectively 2+ years)
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